Returns and refunds

If you have purchased an item from a stockist, please refer to their store policies and contact them directly.

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact our Customer Care team at info@auroraholisticskincare.com

For items returned within 30 days, a store credit or a replacement will be issued (please note: shipping costs not included).  Once we receive the returned items, we will process your request within 7 business days and you will be notified by email.